Improving Customer Service Essay example - 557 Words

Improving Customer Service There are many methods in Asda can improve there Customer service. Nowadays every Supermarket has there own way of saying Thank you to the customer this then shows the customer that they are respected and the are wanted back and they are welcome to shop at your supermarket as long as they like. Here are some of the methods that can be used to improve the Customer service at Asda: 1. Free Gifts 2. Loyalty Cards 3. BOG OF (Buy One Get One Free) 4. Special Offers 5. Reward Schemes 6. Improve facilities 7. Make it a friendly Atmosphere Free Gifts ========== Free Gifts attracts many customers but it can be very expensive, so†¦show more content†¦If customers feel they may like the offers then they will tell other people who live around them to come and see what is on offer. Special Offers ============== Special Offers attract many customers and they can prove to be the talking point around the Asda area. Special Offers attract customers who shop at supermarkets like Tesco’s and Sainsbury’s there competitors and by Asda doing Special Offers they are gaining more publicity. Reward Schemes ============== Reward Schemes can be mixed in with the loyalty cards but they are more likely to be bonuses, this is because reward schemes are like an extra thing to have, something that you have been given, this could be due to the fact your loyalty to the store. Schemes could include sending vouchers to amusement parks and discounts on in store products this will make the customer happy as they are receiving rewards for shopping at Asda. Improve Facilities ================== By Asda improving facilities they could gain much more customers. If Asda were to update the toiletry facilities and disabled facilities they could really gain more and more customers. All this will prove costly and it will take a lot of time and effort, but the benefits are there will be more customers and much more facilities. For example there could anShow MoreRelatedImproving Customer Service Essay3436 Words   |  14 PagesRunning head: IMPROVING CUSTOMER SERVICE BAKER COLLEGE CENTER FOR GRADUATE STUDIES On-Line Masters of Business Administration Assignment for course: BUS 576 Training and Development Submitted to: April Flanagan Submitted by: Chieoma Shabazz Location of Course: On-Line Date of Course Meeting: December 11, 2006 Date of Submission: December 11, 2006 Title of Assignment: Improving Customer Service Certification of Authorship: I certify that I am the author of this paper and that anyRead MoreSample Resume : Improving Customer Service1075 Words   |  5 Pages Improving Customer Service Lamont Worrell DeVry University November 13, 2015 It s universally acknowledged that a great customer experience is one of the best ways to ensure that customers become repeat customers and this is often the goal of most organization. Long repeat customers will imply the distinction between a thriving business and one getting ready to go under, thus understanding the worth of client expertiseRead MoreImproving Customer Service Quality in3454 Words   |  14 PagesINSTITUTE OF SOCIAL AND APPLIED SCIENCES DEPARTMENT OF BUSINESS ECONOMICS Master Research Proposal Improving Customer Service Quality in 4-5 Star Hotels in North Cyprus Student Name - Asif HUSSAIN Supervisor Prof. Dr. ERDAL TURKAN Email: asif_del04@yahoo.com Address:13,Kucuk Medrese sokak Lefkosa 27-01-2011 1. Title: Improving customer service quality in 4-5 Star Hotels in North Cyprus 2. Background This research will focus on an additiveRead MoreCustomer Contribution to Improving Service Quality in the Hospitality Industry5193 Words   |  21 PagesQuality Management in Services Drago Constantin Vasile The Bucharest Academy of Economic Studies, Romania E-mail: dragoscv@gmail.com Abstract The actors on the today business stage have no more well-defined roles with clear and rigid borders between them. Hospitality industry in particular is a good example how it has been blurred the roles that customers play in dealing with service providers. The study reveals that customers can influence the quality of hospitality service through performingRead MoreE Mail Marketing : The Most Important Tool For Improving Customer Service, Engaging Customers, And Advertising1627 Words   |  7 Pagesthe most important tool for increasing sales. Correspondingly, websites were also cited as the primary tool for improving customer service, engaging customers, and advertising (Taiminen Karjaluoto, 2015). SEO was rated as the second most important tool for achieving growth in sales and advertising. Lastly, e-mail marketing was regarded as the most important tool for dialogical customer communication, while social media was perceived as more of a tool for content distribution. All of the companiesRead MoreStrategic Plan and Recommendations for Improving Customer Service Performance with Effective Technology Management821 Words   |  3 PagesStrategic Plan and Recommendations for Improving Customer Service Performance With More Effective Technology Management The one area of any organization that most shows a lack of coordination and effective use of information technologies (IT) in general and Customer Relationship Management (CRM) specifically is customer service. As the team of 25 customer service agents struggle to get value from the installed IT and CRM systems, customer satisfaction suffers. The intent of this analysis is toRead MoreNike Strategic Plan1034 Words   |  5 PagesDefinition of the Problem How can Nike continue to increase their sales and profitability, not only here in the U.S. but around the world? Nike also needs to improve their public image as well as their customer service to continue to be competitive in the apparel industry. Possible Action Alternatives 1) Continue expansion into global markets where competitors have been successful. There are huge opportunities for Nike to grow across multiple dimensions in terms of international expansionRead MoreCustomer Service At Apple, Inc.966 Words   |  4 PagesBSC and Customer Service Perspective The balanced Scorecard, BSC has been instrumental in driving the performance of organizations thereby transforming the strategic objectives into a set of performance measures as noted by Kaplan and Norton (2005). As such, Apple, Inc. designs and designs technology and electronics to suit consumer needs and meet shareholder objectives that has led to the success of the company and cemented it as a market leader in the industry. The Customer Service PerspectiveRead MoreKfc Service Quality925 Words   |  4 PagesLITERATURE REVIEW SERVICE QUALITY AND CUSTOMER SATISFACTION IN KFC CHAINSTORES The purpose of this study is investigating the service quality of KFC chain stores and how the service quality affect customer satisfaction based on the theory of â€Å"service quality† and â€Å"customer satisfaction† and the Customer satisfaction survey in website: talktokfc.com. We do the literature reviewson some important concepts to make clearer about the service quality and the level of customer satisfaction in KFC chainRead MoreNike Crm971 Words   |  4 Pagesnowadays business world, Customer Relationship Management (CRM) is an essential for a business strategy for every company. Our chosen company is Nike, one of the largest supplier of sportswear which include shoes and apparel. Implementation of CRM programme is a essential for every successful company. Customer Relationship Management is the core business strategy that integrates internal processes and functions and external networks, to create and deliver value to targeted customer at a profit. It is

Mathematics, Education, and Computer Innovation Free Essays

The introduction of the graphing calculator has changed the structure of teaching and learning mathematics. This made it possible for everybody to receive the benefits of a computer-generated visualization without the high cost of a computer. These graphing calculators over the years have lowered in cost, became easier to use, and are more portable. We will write a custom essay sample on Mathematics, Education, and Computer Innovation or any similar topic only for you Order Now The next generation of graphing computers has arrived with the recent introduction of the Texas Instrument TI-92. This relative inexpensive calculator will allow more high school teachers to teach an area mostly untouched, computer symbolic algebra and computer interactive geometry, because it has not been practical or possible. The TI-92 is merely the beginning of the new revolution of hand-held computing tools. The next challenge mathematics teachers are facing is the teaching of traditional paper-and-pencil symbolic algebra skills. This task has been made obsolete by the more accurate and faster computer symbolic algebra algorithms. Students can get a far better illustration of important concepts and applications of mathematics with these new hand-held tools than with the traditional paper-and-pencil task. The paper-and-pencil task and other traditional skills must still be acquired, but students should spend less time acquiring it. More emphasize must be put on computing tools. Students should take advantage of the computer technology to become powerful and thoughtful â€Å"problem solvers.† The process of changing from traditional methods to a more computer-oriented environment has to be met by the education and mathematics community. Educators should have textbooks that better represents the new technology. Teachers need to be more technology literate. The mathematics community must dispel the image of â€Å"doing mathematics† with the traditional paper-and-pencil method. These reforms can better teach students important skills needed for the future. The use of technology in mathematics will give students an advantage mathematics and related technology. Students will need that advantage if they wish to compete in the twenty-first century. This article stressed very important issues educators, teachers, and the mathematics community must face. The reform will change the course of mathematics in school and elsewhere. As a student, I am very concern about the future of mathematics. My future plans will revolve around mathematics and technology. I understand the need to continue using the paper-and-pencil methods, but computing tools should be added to the current criteria. The future will be technologically intense and very competitive. Graphing calculators have enhanced mathematics and I think the new powerful computing tools will do the same for the next generation. These hand-held computers are inexpensive and contain very powerful and versatile computer software. This could be the computer for all mathematics students. How to cite Mathematics, Education, and Computer Innovation, Papers

Family Essay Example For Students

Family Essay Scholarship EssayFamilySince the day I was born, I have enjoyed story-telling. My first memories are of my father spinning me tales, as I nodded off. Every night I traveled back in time through his stories. I learned of Nero’s sadistic burning of Rome, Adolph Hitler’s maniacal reign, and Sojourner Truth’s brilliant speech. All elements of our historical heritage, for which I have great affection.When I was quite young, my father purchased our very first computer. Through his hobby, I grew to love the technical side of the world in which we live. Through the years, we have owned many computers and they each taught me something new. Due to these two loves, I have chosen to double major in history and computer science. â€Å"Jewel, you have to make it. I want you to finish what the rest of us have started. You must finish college,† my grandmother has stated to me many times. No one in my family has completed a four year degree. It is my intent to blaze a trail for my posterity, as also is my grandmother’s ambition. As long as I can remember it has been my fondest dream (and my furthest goal) to attend college. From the beginning, I knew it would be an uphill climb to gain admission into a prestigious university. Lately I have realized I cannot reach my dreams alone. I need assistance financially. Through applying for financial aid, I am able to alleviate this need. I sincerely hope that you will seriously consider my application.